For outdoor living builders / AI receptionist
An AI receptionist that answers the spring rush while your crews are out building.
When the weather turns and homeowners start calling about decks, patios and outdoor kitchens, Ava picks up while your crews are on the job. She takes down the whole backyard plan, confirms a callback number and can book a site visit within the hours you set. Try her free and set up in about 5 minutes.
Try Ava for FreeSpring calls come when your crews are busiest
The first warm weekend, homeowners walk out to the backyard and start picturing what it could be. Then they call. That’s the same stretch when your crews are setting posts, pouring footings and laying pavers, and the person who should answer the phone is often the one running the job. Many homeowners call on Saturday mornings or after dinner, when they finally have time to look at the yard.
A call that reaches voicemail in April can end with the homeowner booking whoever picked up. Ava answers those calls instead, even with a saw running on your end. She talks with the homeowner about the project, gathers the details and leaves you a lead to call back when the crew wraps up for the day.
Callers describe a whole backyard
Outdoor living calls are rarely about one thing. “We want to replace the old wood deck, put a paver patio below it, and maybe add a pergola.” “Can you build an outdoor kitchen with a grill and a pizza oven next to the pool?” “We need a retaining wall before we can do anything with the slope.” Ava takes down the plan in the homeowner’s words, maybes included, so your designer sees everything they mentioned. If you build pools too, the same Ava answers those calls from your business’s information.
Then she asks the rest, one question at a time: when they’d like to start, their budget and why she’s asking, the city the home is in, their full name and a callback number she confirms with them. She won’t book a visit in a state you don’t serve. If they ask what a pergola or a patio runs, she doesn’t guess. She notes the price question for your team.
Build pools too? Read our guide to pool builder lead generation.
Site visits on the calendar, not phone tag
When you turn booking on, Ava books site visits during the phone call, within the consultation hours you set. She leaves travel time between yards, stays under your daily limit and keeps your days off clear, which matters when spring fills the week. She asks the homeowner what day and time work for them, and if that slot is taken, she offers the closest open one. If you like to see a yard in daylight, set your hours to match.
Homeowners often have a date in mind: before Memorial Day, in time for a graduation party, before the pool opens. Ava records it. She books the visit, not the build, so your team decides what the schedule allows and talks it through in person. If the homeowner says yes, they also get a short reminder call the evening before the visit. It uses a fixed script, and they can opt out.
Keep the number on your trucks, or give Ava hers
If the number on your trucks, trailers and yard signs is the one homeowners know, keep it. Your phone company forwards the calls you don’t answer to Ava. The wait depends on your carrier: about 30 seconds on Verizon, which can’t be shortened, and about 10 seconds on AT&T or T-Mobile once it’s set. A forwarding test during setup confirms it works.
Or make Ava’s own local number your main line. Your phone rings first, about 10 seconds with the recommended setting, and you press 1 if you can take it. If you’re up on a ladder or running a compactor, Ava answers. After hours, she answers right away. During office hours, a caller who asks for a person is transferred to your team’s phone, and you press 1 to take it.
What’s waiting when you’re back from the job site
At the end of the day, start with the email alerts for new leads, then open the Sales Desk. Every call and website conversation is there with its transcript, the project details and the callback number Ava confirmed. Booked site visits sit on a calendar, and the dashboard gives you the season at a glance.
Some homeowners find you late at night, scrolling through your deck and patio photos. With Ava Website, they press the Ask Ava icon on your site and talk to her out loud in the browser, with no number to dial. Ava records what they want and their callback details for your team. Site visits are booked on phone calls. She starts the conversation. Walking the yard, the design and the price stay with your team.
Set up in about 5 minutes, before the rush
Setup is self-serve and takes about 5 minutes, so a rainy afternoon is plenty. Ava reads your website, and you review what she learned, like which projects you build. Then choose how calls reach her. Booking and the evening-before reminder can wait until you’re ready.
Doing it before spring means the forwarding test, your consultation hours and your daily limit are settled before the phone gets busy. Make a test call the way a homeowner would: describe a deck and a patio, ask what it costs, ask for a person. It’s free to try, and you can book a demo if you’d rather see it first.
Questions outdoor living builders ask
Can Ava tell a homeowner what a deck or patio will cost?
No. Ava doesn’t give cost estimates or price quotes for outdoor projects. When a homeowner asks, she notes the price question for your team, so you can answer it once you’ve seen the yard.
Does Ava schedule the actual build?
No. Booking, when you turn it on, covers site visits on phone calls, within your consultation hours. Build dates are your team’s call. Ava records when the homeowner hopes to start or finish so you can talk about the schedule honestly.
We build pools as well as decks and patios. Can Ava handle both?
Yes. Ava answers from your business’s own information, so she can talk about the pools, decks and patios you build. For each, she gathers the project, timing, budget, city, name and a confirmed callback number.
What happens to calls after hours?
If Ava’s own number is your main line, she answers right away after hours. If you keep your number, your phone company forwards calls you don’t answer after your carrier’s wait. Either way, the call shows up in the Sales Desk, and new leads send you an email alert.